T&I System Status Updates
All Systems Operational
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Report Server Upgrades Jul 18, 19:00-20:00 EDT
T&I staff will apply upgrades to our primary Power BI Report Server which supports https://Data.Davidson.Edu on Thursday evening 7/18/2019 between 7pm and 8pm. During this time reports hosted on this site and related subscriptions will not be accessible.
Please contact T&I as follows with questions.
Online: https://ti.davidson.edu
Email: ti@davidson.edu
Phone: 704-894-2900
Posted on Jul 17, 13:21 EDT
Oracle Database Upgrade Jul 19, 18:00-23:00 EDT
T&I staff will apply upgrades to our Oracle database environment on Friday evening 7/19/2019 between 6pm and 11pm. During this time the following applications will not be available:

Banner Admin Pages
Banner Self-Service
DegreeWorks
Ellucian ODS and custom DW database objects

Please contact T&I as follows with questions.
Online: https://ti.davidson.edu
Email: ti@davidson.edu
Phone: 704-894-2900
Posted on Jul 17, 14:33 EDT
Move aerial fiber to underground conduit Jul 23, 08:00 - Jul 25, 08:00 EDT
We're moving the aerial fiber from the path from chiller plant to Armfield and putting it in the underground conduit system. This would cause a network and phone outage to the following buildings.
- Armfield
- Soccer field house and press box
- Baseball Clubhouse
- Martin Court B
- Jamieson
- Hart
- Ryburn
- Flowe
- Physical Plant McMillan Building as well as the shops and warehouse.

RLO has been notified, they have no one in the buildings.

We have arrangements for 2 Physical Plant staff to relocate to a space in Business Services. These employees will need to have phone and network connections. We've got network connectivity for them in the space.

Baseball has one employee in the clubhouse. I spoke with Athletics and they have a hot spot he can use or can move to another office in Baker Sports.

Campus Police have also been notified.

CRS is being notified.
Posted on Jul 17, 09:54 EDT
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019
Completed - The scheduled maintenance has been completed.
Jul 14, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 21:00 EDT
Scheduled - Banner Administrative Forms will be unavailable for an estimated 30 minute maintenance window on Sunday, July 14, beginning at 9pm. This maintenance window is reserved to apply a critical patch update in support of Banner business processes. Banner Self-Service will not be affected by this outage.
Jul 13, 10:15 EDT
Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019
Resolved - This incident has been resolved.
Jul 11, 11:06 EDT
Identified - There is a network switch that failed. This affects the Cunningham, Presidents House, Guest House and possibly other networks near by. T&I is investigating and correcting the issue.
Jul 11, 10:59 EDT
Jul 10, 2019
Resolved - This incident has been resolved.
Jul 10, 08:42 EDT
Investigating - Banner is currently not available. The T&I Team is investigating and will update when the issue is identified.
Jul 10, 08:28 EDT
Jul 9, 2019
Completed - The scheduled maintenance has been completed.
Jul 9, 09:10 EDT
In progress - Work is continuing on the Aruba wireless network upgrade. Students, faculty and staff may notice weaker signal/network speeds and brief interruptions in network service. We will update this outage alert later this morning with further details.
Jul 9, 08:47 EDT
Scheduled - All Aruba Wireless controllers will be upgraded to the latest release to address bug fixes, security updates, and improvements to stability and performance.

This will be a rolling outage as each controller is updated. Users may notice downtime on a wireless network but in wi-fi dense buildings, it may not be noticeable.
Jun 13, 08:50 EDT
Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.