Identified - We continue to work through a plan to mitigate the technical issue identified as the root cause for this interruption in service. These websites will remain offline until the mitigation work is complete.
Jun 15, 13:31 EDT
Investigating - The following websites are currently offline as we work to mitigate a technical issue:
-bio.davidson.edu (sub-sites) -lifeislinear.davidson.edu -marchmathness.davidson.edu -fifafoefun.davidson.edu -chm.davidson.edu
Jun 14, 12:56 EDT
Investigating - The vectorworks application is unavailable at this time. T&I is looking into the issue and will update progress here.
May 20, 16:57 EDT
Investigating - We are currently investigating an issue with Jabber phone not working on Macs. It appears that it is still working correctly on Windows machines.
May 3, 17:15 EDT
Network & Internet Access
Operational
Internet Service
?
Operational
Wireless: eduroam
Operational
Wireless: DavidsonSecure
Operational
Wireless: DavidsonDevice
Operational
Wireless: DavidsonGuest
Operational
Wired Network
Operational
VPN
Operational
Belk_Arena_Fan
?
Operational
Authentication
Operational
Single Sign-On
Operational
Duo Security Core Authentication Service
?
Operational
Duo Security Push Delivery
Operational
Duo Security Phone Call Delivery
Operational
Teaching & Learning Platforms
Operational
Moodle
Operational
Vimeo Uploads
Operational
Vimeo Player
Operational
Echo360
Operational
Email
Operational
Enterprise Applications
Operational
Banner
Operational
OnBase
Operational
Blackbaud CRM
Operational
PageUp
Operational
EMS
?
Operational
Microsoft Office 365
Operational
DegreeWorks
Operational
Kuali Build
?
Operational
Davidson Websites
Major Outage
davidson.edu
Major Outage
domains.davidson.edu
Operational
inside.davidson.edu
Operational
DNS Nameservers
Operational
Storage & Collaboration
Operational
Dropbox
Operational
On-Campus File Servers
?
Operational
CrashPlan
Operational
Google Apps Docs
Operational
Google Apps Drive
Operational
Google Apps Sheets
Operational
Web Conferencing and Chat
Operational
Zoom Zoom Meetings
Operational
Zoom Telephone Services
Operational
Zoom Zoom Video Webinars
Operational
Slack Messaging
Operational
Slack Login/SSO
Operational
Google Apps Hangouts
Operational
Phone System
Operational
T&I Support Center
?
Operational
Misc. Cloud Services
Operational
AWS ec2-us-east-1
Operational
AWS s3-us-east-2
Operational
AWS ec2-us-east-2
Operational
AWS cloudfront
Operational
Campus Cable TV service
?
Operational
PawPrint
Operational
Misc.
Partial Outage
90 days ago
83.76
% uptime
Today
Misc.
?
Partial Outage
90 days ago
83.76
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Moodle will be unavailable from 6 PM to 12 AM as we perform a planned upgrade from 3.9.3 to 3.11.1. We don't expect this upgrade to noticeably impact users.
Posted on
Jun 1, 13:40 EDT
Resolved -
This incident has been resolved.
Jun 17, 11:03 EDT
Identified -
The switch is being replaced, network access should be back by 11:30am today (Thursday, 6/17).
Jun 17, 09:32 EDT
Investigating -
Network access is down in Watson basement. This affects some building controls, the new User Success space and one office.
Jun 17, 09:02 EDT
Completed -
The scheduled maintenance has been completed.
Jun 16, 19:15 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 17:16 EDT
Scheduled -
On Wednesday, June 16th beginning at 5:30 PM the firewall systems on campus will be upgraded. Users and devices will experience a series of outages of approximately 1 minute each between 5:30 and 7:30 PM with the possibility of longer outages during this window. All data communication on campus and to off-campus services will be impacted. Desk telephones, emergency phones, alarm telephone lines, and faxes should continue to operate normally. Alarm panels may indicate network trouble but will continue to function.
Jun 16, 16:59 EDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 13:35 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:36 EDT
Scheduled -
T&I will make a change to the Banner, BannerWeb, and DegreeWorks environment today between 12:45pm and 1:15pm. There is no outage expected; however, users currently using these systems may experience timeout messages and additional login / DUO prompts. The work will be completed by 1:15pm and no other interruptions are planned.
Jun 11, 12:33 EDT