Monitoring - PawPrint services have returned to normal operations, but we haven't identified the full root cause and so we aren't certain that the problem has been fully solved. T&I staff will continue to monitor for problems. Please contact the Support Center (ti@davidson.edu, 704-894-2900) if you experience further problems with print/copy services.
Jan 13, 16:38 EST
Investigating - We have reports of an error message on the PawPrinters when releasing a print job. Jobs may or may not release successfully. The situation is under investigation and we are working with our vendor on a solution.
Jan 13, 10:18 EST
Network & Internet Access
Operational
Internet Service
?
Operational
Wireless: eduroam
Operational
Wireless: DavidsonSecure
Operational
Wireless: DavidsonDevice
Operational
Wireless: DavidsonGuest
Operational
Wired Network
Operational
VPN
Operational
Belk_Arena_Fan
?
Operational
Authentication
Operational
Single Sign-On
Operational
Duo Security Core Authentication Service
?
Operational
Duo Security Push Delivery
Operational
Duo Security Phone Call Delivery
Operational
Teaching & Learning Platforms
Operational
Moodle
Operational
Vimeo Uploads
Operational
Vimeo Player
Operational
Echo360
Operational
Email
Operational
Enterprise Applications
Operational
Banner
Operational
OnBase
Operational
Blackbaud CRM
Operational
PageUp
Operational
EMS
?
Operational
Microsoft Office 365
Operational
DegreeWorks
Operational
Kuali Build
?
Operational
Davidson Websites
Operational
davidson.edu
Operational
domains.davidson.edu
Operational
inside.davidson.edu
Operational
DNS Nameservers
Operational
Storage & Collaboration
Operational
Dropbox
Operational
On-Campus File Servers
?
Operational
CrashPlan
Operational
Google Apps Docs
Operational
Google Apps Drive
Operational
Google Apps Sheets
Operational
Web Conferencing and Chat
Operational
Zoom Zoom Meetings
Operational
Zoom Telephone Services
Operational
Zoom Zoom Video Webinars
Operational
Slack Messaging
Operational
Slack Login/SSO
Operational
Google Apps Hangouts
Operational
Phone System
Operational
T&I Support Center
?
Operational
Misc. Cloud Services
Operational
AWS ec2-us-east-1
Operational
AWS s3-us-east-2
Operational
AWS ec2-us-east-2
Operational
AWS cloudfront
Operational
Campus Cable TV service
?
Operational
PawPrint
Operational
Misc.
Operational
90 days ago
99.99
% uptime
Today
Misc.
?
Operational
90 days ago
99.99
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
Our vendor restored service for the COVID Symptom Tracker at 7:52am. We apologize for any inconvenience.
Jan 19, 08:00 EST
Investigating -
We have received reports that the COVID On Campus symptom tracking app is currently unavailable. We are investigating and have reported this to our vendor partner.
Jan 19, 07:34 EST
Resolved -
This issue has been resolved.
Jan 18, 10:33 EST
Monitoring -
The Symptom Tracker application is functioning again. T&I will continue to monitor.
Jan 18, 09:08 EST
Investigating -
Users are not able to complete the Symptom Tracker application. The first page for the application loads, but users are not able to complete the questionnaire. Technicians are working to resolve the issue.
Jan 18, 08:57 EST
Completed -
The scheduled maintenance has been completed.
Jan 12, 00:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 18:00 EST
Scheduled -
On January 11, 2021, the Davidson Moodle site will be upgraded from version 3.8 to version 3.9. This upgrade is scheduled to take place between 6 PM and midnight that day, and should not impact regular operations outside that timeframe. If you have any questions about the upgrade, please email us at ti@davidson.edu.
Jan 4, 08:39 EST
Resolved -
We believe we have resolved the root cause of this issue.
Jan 11, 17:19 EST
Update -
T&I will continue to monitor all enterprise systems today as we work to resolve the root cause of the issue which impacted Banner Administrative Forms yesterday. All systems are currently operational.
Jan 5, 09:46 EST
Monitoring -
Banner Administrative Forms is now available for use. We will continue to monitor system performance.
Jan 4, 13:01 EST
Identified -
Banner Admin Forms is unavailable currently. T&I has identified the issue and we are working toward implementing a resolution.
Jan 4, 12:43 EST
Resolved -
Service was restored at approximately 6:35pm.
Jan 8, 18:36 EST
Investigating -
We have received an automated monitoring alert for an outage with listserv.davidson.edu, which hostd dorm legacy Davidson listserv email lists. We are working with the vendor to confirm and resolve the problem at this time.
Jan 8, 18:17 EST
Completed -
The scheduled maintenance has been completed.
Jan 7, 08:05 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 08:00 EST
Scheduled -
T&I will be modifying how web traffic is directed to library.davidson.edu. Users should not experience any issues with this change. If any issues are experienced, please contact the T&I support center.
Jan 6, 13:46 EST