T&I System Status Updates
Update - We are continuing to investigate this issue.
Oct 24, 17:04 EDT
Investigating - We are currently investigating this issue.
Oct 24, 13:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 24, 13:56 EDT
Investigating - The Video Control Server Expressway, which allows users off campus to use Jabber without VPN is down. T&I is aware of this outage and working with the manufacturer of the product to restore service. We expect this service outage to last for multiple days. We will update with any progress made.
Oct 24, 13:55 EDT
Network & Internet Access Operational
Internet Service   ? Operational
Wireless: eduroam   Operational
Wireless: DavidsonSecure   Operational
Wireless: DavidsonDevice   Operational
Wireless: DavidsonGuest   Operational
Wired Network   Operational
VPN   Operational
Authentication Operational
Single Sign-On   Operational
Duo Security Core Authentication Service   ? Operational
Duo Security Push Delivery   Operational
Duo Security Phone Call Delivery   Operational
Teaching & Learning Platforms Operational
Moodle   Operational
Vimeo Uploads   Operational
Vimeo Player   Operational
Echo360   Operational
Email   Operational
Enterprise Applications Operational
Banner   Operational
OnBase   Operational
Blackbaud CRM   Operational
PageUp   Operational
EMS   ? Operational
Davidson Websites Operational
davidson.edu   Operational
domains.davidson.edu   Operational
inside.davidson.edu   Operational
DNS Nameservers   Operational
Storage & Collaboration Operational
Dropbox   Operational
On-Campus File Servers   ? Operational
CrashPlan   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Sheets   Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings   Operational
Zoom Telephone Services   Operational
Zoom Zoom Video Webinars   Operational
Slack Messaging   Operational
Slack Login/SSO   Operational
Google Apps Hangouts   Operational
Phone System   Operational
T&I Support Center   ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1   Operational
AWS s3-us-east-2   Operational
AWS ec2-us-east-2   Operational
AWS cloudfront   Operational
Campus Cable TV service   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Campus Internet Bandwidth - Inbound ?
Fetching
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Nov 16, 2018

No incidents reported today.

Nov 15, 2018
Resolved - T&I staff have implemented a temporary repair to the affected infrastructure system, restoring normal operations at this time.

Please contact T&I at (704) 894-2900, https://ti.davidson.edu, or ti@davidson.edu if you are experiencing any further problems with network access or IT services.
Nov 15, 07:16 EST
Investigating - T&I has received reports that some administrative users are unable to log into their workstations this morning.

We are investigating a hardware failure in one of our infrastructure backbone systems that may be impacting normal service. We will have a further update posted by 8:00am this morning.
Nov 15, 07:08 EST
Nov 14, 2018
Resolved - This incident was resolved by a restart of the application server during our Wednesday morning maintenance window.
Nov 14, 07:00 EST
Identified - Submission of jobs to PawPrint via email is currently unavailable. Jobs submitted by email still appear on the release station screen, but fail to print. Other PawPrint methods (personal computer, faculty/staff computers, lab/classroom computers) are still working normally

T&I staff are working to restore normal service, but we do not expect service to be restored before at least the morning of Wednesday, Nov. 14, as we will be performing maintenance on the affected application during our early morning maintenance period.
Nov 13, 16:40 EST
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.

Nov 5, 2018

No incidents reported.

Nov 4, 2018

No incidents reported.

Nov 3, 2018

No incidents reported.

Nov 2, 2018

No incidents reported.