T&I System Status Updates
All Systems Operational
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
PawPrint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Moodle Upgrade - March 2nd Mar 2, 04:00-19:00 EST
On March 2nd between 4 AM - 7 PM, T&I will upgrade our Moodle version from 3.6.5 to 3.8.1. This major upgrade will provide application improvements including new features. Users will experience interruptions and temporary degraded performance during this upgrade window. If you have questions about this upgrade, please contact ti@davidson.edu.
Posted on Feb 24, 09:12 EST
Disable CDP on Nexxus Switches Mar 2, 17:30-18:00 EST
T&I will be making some adjustments to core switches. No downtime or effect on network performance is anticipated. If you have any questions, please contact T&I.
Posted on Feb 25, 10:36 EST
Upgrade Internet Gateway Mar 2, 17:30-18:00 EST
On Monday March 2nd from 5:30-6:00 PM, T&I will upgrade the Internet gateway. Internet data services will not be available during the upgrade. Telephone services will continue working. If you have questions, please contact Robert Lee (x2404, rolee@davidson.edu).
Posted on Feb 25, 08:45 EST
Off-campus data site maintenance Mar 2, 23:45 - Mar 3, 01:00 EST
On Monday, March 2nd, our off-campus data site will undergo brief maintenance during the overnight hours. If you have questions about this outage, please contact T&I.
Posted on Feb 28, 16:03 EST
On Wednesday, March 4th between 4:00 pm and 5:00 pm we will be transitioning Maxient Conduct Coordinator to the same modern sign-in experience you currently have with Office 365 (outlook.davidson.edu). The application will be unavailable during the maintenance window.

If you have questions, please contact us at ti@davidson.edu.
Posted on Feb 27, 14:12 EST
On Thursday, March 5th between 8:00 am and 9:00 am we will be transitioning Gartner to the same modern sign-in experience you currently have with Office 365 (outlook.davidson.edu). The application will be unavailable during the maintenance window.

If you have questions, please contact us at ti@davidson.edu.
Posted on Feb 28, 16:35 EST
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Feb 29, 2020

No incidents reported today.

Feb 28, 2020

No incidents reported.

Feb 27, 2020

No incidents reported.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020
Resolved - This incident has been resolved.
Feb 15, 11:52 EST
Monitoring - As of 9:45pm, network and IT service performance has returned to normal.

The root cause of this event was a distributed denial of service (DDoS) event targeting the student network. Although we have campus-level and internet provider-level protections in place against DDoS attacks, this was a very large event that had an effect on the operation of our network. The size of this event, however, created difficulties for the campus network even with those protections in place.

T&I will continue to monitor this situation.
Feb 13, 21:56 EST
Update - T&I staff are continuing to investigate this issue. Faculty/staff attempting to access campus IT services from off-campus through VPN may notice difficulties connecting to VPN or logging into data center applications once connected. Campus-hosted services accessed without VPN may also be experiencing sporadic difficulties.

Cloud-hosted services, including email, Dropbox, G Suite (Google Apps), and single-sign on authentication/Duo MFA, should not be affected by this outage, and appear to be operating as expected at this time.

We will post further details as we have them. If you have further questions or to report additional impact to IT services or the campus network, please contact the T&I Support Center at ti@davidson.edu or (704) 894-2900.
Feb 13, 21:15 EST
Investigating - T&I staff have noticed some delays in remote access to the Davidson network or to accessing certain campus IT services during the 8pm hour on Thursday, Feb. 13. We are investigating to determine whether a problem exists and to determine its nature, if so. We will update this post with more information from our assessment.
Feb 13, 20:48 EST