T&I System Status Updates
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 05, 2023 - 23:59 EDT
Scheduled - On June 5 at 11:59 pm - June 6 at 6:00 am, T&I will be updating Moodle to the latest version (4.1). This upgrade provides a significant update to and improvement of the Moodle interface and user experience. During this time, the Moodle platform will be unavailable.

More information about this Moodle upgrade is available at: https://support.ti.davidson.edu/hc/en-us/articles/12077332761623-Moodle-4-Upgrade

Monitoring - A fix has been implemented and we are monitoring the results.
Jun 05, 2023 - 21:14 EDT
Identified - Microsoft has notified us that the issue has reoccurred. Email response times remain degraded. We will continue to monitor the issue.
Jun 05, 2023 - 17:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 05, 2023 - 13:47 EDT
Update - Microsoft is in the process of reviewing recent changes to their infrastructure in an attempt to identify the root cause. The outage is ongoing.
Jun 05, 2023 - 11:25 EDT
Update - We are continuing to investigate this issue.
Jun 05, 2023 - 11:00 EDT
Investigating - Microsoft 365 users globally are reporting slow response times when accessing Outlook and other Microsoft 365 services. Access to Davidson email may be interrupted during the course of the outage. We will monitor Microsoft's official channels for updates and share them as they are made available.
Jun 05, 2023 - 11:00 EDT
Network & Internet Access Operational
Internet Service ? Operational
Wired Network Operational
VPN Operational
Wireless: eduroam Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wireless: Belk_Arena_Fan ? Operational
Wireless: DavidsonGaming ? Operational
Airplay Operational
Authentication Under Maintenance
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Under Maintenance
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Under Maintenance
Moodle Under Maintenance
Virtual Computer Labs ? Operational
Respondus Lockdown Browser Operational
Warpwire ? Operational
CatSched ? Operational
LinkedIn Learning ? Operational
Classroom Help Buttons Operational
JupyterHub ? Operational
Enterprise Applications Degraded Performance
Banner Operational
Etrieve ? Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft 365 Degraded Performance
DegreeWorks Operational
Kuali Build ? Operational
SSAFER (Omnilert) Operational
PawPrint Operational
Submittable ? Operational
WebTree ? Operational
Software Center Application Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
data.davidson.edu Operational
employment.davidson.edu Operational
webapps.davidson.edu ? Operational
course-schedule.davidson.edu Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Smartsheet Sheets Operational
Smartsheet Sign in via Microsoft Azure AD Operational
Etrieve ? Operational
Smartsheet ? Operational
Power BI ? Operational
Qualtrics ? Operational
Google Workspace ? Operational
Web Conferencing, Telephone, and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Zoom Zoom Phone Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Zoom Chat Operational
Misc. Operational
Misc. ? Operational
Campus Cable TV service ? Operational
Vimeo Operational
T&I Support Center ? Operational
Technology Administration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Thursday, June 8 from 5:30 - 5:45 pm, Davidson T&I will perform an update to the Power BI Report Server. During this time, users may experience a short interruption in access to data.davidson.edu.

Learn more about the specific enhancements in this Power BI update at https://powerbi.microsoft.com/en-us/blog/power-bi-report-server-may-2023-feature-summary/

Posted on Jun 05, 2023 - 09:33 EDT
Past Incidents
Jun 6, 2023

No incidents reported today.

Jun 5, 2023

Unresolved incidents: Scheduled Maintenance Notice: Moodle, Slow response times in Microsoft Outlook and email services.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Completed - The scheduled maintenance has been completed.
May 31, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 EDT
Scheduled - On Wednesday, May 31 from 8:00 - 11:00 am, Davidson T&I will perform a scheduled server update. During this time, the Software Center application on user computers will not be available.
Apr 18, 14:03 EDT
May 30, 2023
Completed - The scheduled maintenance has been completed.
May 30, 18:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 17:30 EDT
Scheduled - On May 30 from 5:30 - 6:30 pm, T&I will be updating elements of the AP Payment Request Long Form to support the Oracle Cloud project and implement a required change to program number length. The AP Payment Request Long Form will not be available during this update period.
May 23, 12:16 EDT
Resolved - This incident has been resolved.
May 30, 09:20 EDT
Monitoring - We have resolved the issues and the VPN is now working as expected.
May 29, 20:08 EDT
Investigating - We are currently experiencing problems with our VPN. Technicians are working on the problem.
May 29, 15:03 EDT
May 29, 2023
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.