As of this time, based on T&I staff testing and reports from the higher ed IT community, the incident appears to have been resolved for Davidson users. Thanks for your patience.
As always, if you believe a campus wide IT outage is occurring, you may report those to our Support Center at +1 704-894-2900; follow the prompts to report a technology service emergency outside our hours of operation.
Sep 28, 20:41 EDT
A fix has been implemented and we are monitoring the results.
Sep 28, 20:12 EDT
As of 8:10pm, T&I staff are again able to log into several College applications, including Outlook, Zoom, and Moodle. We will await more information from Microsoft before declaring the outage to have ended, but this is consistent with reports from some other higher education institutions.
Sep 28, 20:12 EDT
At 6:49pm, Microsoft announced that login services are not yet returning to normal despite their reversing a system change from earlier today. They are continuing to look for the cause of the outage. We will post further updates as we have them.
Sep 28, 19:01 EDT
Microsoft has identified a recent change that they believe caused this problem to occur, and are current undoing that change on their system. Microsoft's website states they will provide further updates before 7:00pm Eastern time.
Sep 28, 18:28 EDT
Related to the above, T&I is receiving reports that some email clients including Outlook may be unable to send or receive new email messages, or are requiring re-authentication. T&I continues to monitor reports from Microsoft and social media about this significant service outage.
Sep 28, 18:10 EDT
T&I has received multiple reports of difficulties logging in to Davidson-provided IT services that use our modern login experience (login.microsoftonline.com). These issues are likely to be most significant for users who are logging in for the first time or are required to reauthenticate for security reasons.
Microsoft posted a related service outage at 5:44pm today. T&I staff will continue to monitor for an update from our service provider
Sep 28, 17:58 EDT