T&I System Status Updates
All Systems Operational
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
DegreeWorks Operational
Kuali Build ? Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
PawPrint Operational
Misc. Operational
90 days ago
99.38 % uptime
Today
Misc. ? Operational
90 days ago
99.38 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Apr 11, 2021

No incidents reported today.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Resolved - This incident has been resolved.
Apr 8, 11:26 EDT
Monitoring - The issues with wireless in the Belk Arena have been resolved. We will continue to monitor the situation to see if any other issues arise.
Apr 7, 19:58 EDT
Update - Technicians from our support vendor are actively working with T&I staff to resolve this issue.
Apr 7, 08:44 EDT
Investigating - The wireless in Belk Arena is currently down. T&I has contacted the vendor and they are working on the issue. We will provide updates as soon as we receive them.
Apr 6, 19:26 EDT
Apr 7, 2021
Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Resolved - This incident has been resolved.
Apr 2, 06:31 EDT
Monitoring - Microsoft has put a workaround in place and things seem to be returning to normal. We'll continue to keep an eye on things.
Apr 1, 18:48 EDT
Investigating - We are experiencing a widespread impact to Davidson services that appears to be related to a major outage impacting Microsoft’s cloud services. You may see issues with Office 365, BannerWeb, and other systems. Some services may be available from on-campus or via VPN.
Apr 1, 18:01 EDT
Apr 1, 2021
Mar 31, 2021
Resolved - The Davidson Secure network is fully functional. Please report any further issues to T&I.
Mar 31, 17:05 EDT
Update - We are continuing to monitor for any further issues.
Mar 31, 15:05 EDT
Monitoring - A fix has been implemented for the issue that was impacting Davidson Secure. T&I will continue to monitor connectivity to the network.
Mar 31, 13:04 EDT
Investigating - T&I has been made aware of issues connecting to the Davidson Secure network. Users that are already connected to Davidson Secure should continue to function. Users trying to create new connection will fail. Users can connect to Eduroam with their Davidson credentials for connectivity.

Technicians are working on the issue.
Mar 31, 11:58 EDT
Mar 30, 2021

No incidents reported.

Mar 29, 2021
Resolved - This incident has been resolved.
Mar 29, 11:44 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 29, 09:25 EDT
Update - We are continuing to investigate the issue. DegreeWorks will be completely offline for approximately 30 minutes as we work to resolve the issue.
Mar 29, 08:58 EDT
Investigating - DegreeWorks is currently not fully reporting class history requirements met. We are investigating the issue.
Mar 29, 08:44 EDT
Resolved - This incident has been resolved.
Mar 29, 08:51 EDT
Monitoring - External access to Davidson websites and applications has been restored with the exception of only two: webphysics.davidson.edu, phy.davidson.edu. We will continue working on restoring off-campus access to these two sites on Monday, 3/15.

The following are fully available off-campus (in addition to on-campus and via VPN):

Banner: Banner Self-Service (bannerweb.davidson.edu), DegreeWorks, Banner Parent Access (parentportal.davidson.edu)
Alumni Portal: community.davidson.edu
Physical Plant Work Order System: tmaweb.davidson.edu
Miscellaneous Web Sites: academics.davidson.edu, dsi.davidson.edu, franklin.davidson.edu, lifeislinear.davidson.edu, marchmathness.davidson.edu, offices.davidson.edu, worldcupranking.davidson.edu, bio.davidson.edu, calendly.davidson.edu, resetpassword.davidson.edu, laptops.davidson.edu, duo.davidson.edu, public.davidson.edu, fifafoefun.davidson.edu, smartsheet.davidson.edu

Please contact the T&I Support Center at ti@davidson.edu or (704) 894-2900 if you have any issues with the above sites and applications.
Mar 12, 16:12 EST
Update - We continue to make progress restoring external access to Davidson websites and applications.

The following are now fully available off-campus (in addition to on-campus and via VPN):

Banner: Banner Self-Service (bannerweb.davidson.edu), DegreeWorks, Banner Parent Access (parentportal.davidson.edu)
Alumni Portal: community.davidson.edu
Physical Plant Work Order System: tmaweb.davidson.edu
Miscellaneous Web Sites: academics.davidson.edu, dsi.davidson.edu, franklin.davidson.edu, lifeislinear.davidson.edu, marchmathness.davidson.edu, offices.davidson.edu, worldcupranking.davidson.edu, bio.davidson.edu, calendly.davidson.edu, resetpassword.davidson.edu, laptops.davidson.edu, duo.davidson.edu

We are still working on the following sites and they remain accessible only while on-campus or connected to VPN: public.davidson.edu, fifafoefun.davidson.edu, smartsheet.davidson.edu, webphysics.davidson.edu, phy.davidson.edu
Mar 12, 13:20 EST
Identified - Due to emergency network maintenance, a number of Davidson websites and web applications will be temporarily limited to on-campus and VPN access only. We regret the short notice of this maintenance, which is required to address a security vulnerability announced by the Federal government today.

Please note that T&I is taking this action as a precaution, and not due to any detected intrusion into our systems. Due to the nature of this vulnerability, we are electing to temporarily remove off-campus/off-network access to these applications until we can resolve the underlying issue.

1) We expect these applications will be unavailable from off-campus (available only on-campus or via VPN) starting tonight. Off-campus access to the following applications may be restricted for as long as several business days.

Banner: Banner Self-Service, DegreeWorks, Banner Parent Access
Alumni Portal: community.davidson.edu
Physical Plant Work Order System: tmaweb.davidson.edu
Miscellaneous Web Sites: academics.davidson.edu, dsi.davidson.edu, fifafoefun.davidson.edu, franklin.davidson.edu, lifeislinear.davidson.edu, marchmathness.davidson.edu, offices.davidson.edu, public.davidson.edu, worldcupranking.davidson.edu, bio.davidson.edu, calendly.davidson.edu, resetpassword.davidson.edu, smartsheet.davidson.edu, webphysics.davidson.edu, phy.davidson.edu, laptops.davidson.edu, duo.davidson.edu

2) The following applications and websites may be unavailable intermittently during the evening hours on Wednesday, March 10, but will again be available from on-campus and off-campus by the early morning hours of Thursday, March 11.
Covid-dashboard.davidson.edu, zoom.davidson.edu (web portal only), symptomtracker.davidson.edu, webchem.davidson.edu, ti.davidson.edu, virtuallab.davidson.edu

We note that academic advising and WebTree sign-ups begin on March 17, and Banner Self-Service off-campus availability will be a high priority for us during this outage.

Thank you for your patience and we apologize again for the inconvenience. Please contact the T&I Support Center at ti@davidson.edu or (704) 894-2900 if you have any questions.
Mar 10, 21:54 EST
Mar 28, 2021

No incidents reported.