T&I System Status Updates
All Systems Operational
Network & Internet Access Operational
Internet Service ? Operational
Wired Network Operational
VPN Operational
Wireless: eduroam Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Belk_Arena_Fan ? Operational
Wireless: DavidsonGaming ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
90 days ago
100.0 % uptime
Today
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Virtual Computer Labs ? Operational
90 days ago
100.0 % uptime
Today
Respondus Operational
Enterprise Applications Operational
Banner Operational
Etrieve ? Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft 365 Operational
DegreeWorks Operational
Kuali Build ? Operational
SSAFER (Omnilert) Operational
PawPrint Operational
Davidson Websites Operational
90 days ago
100.0 % uptime
Today
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
data.davidson.edu Operational
employment.davidson.edu Operational
90 days ago
100.0 % uptime
Today
webapps.davidson.edu ? Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Smartsheet Sheets Operational
Smartsheet Sign in via Microsoft Azure AD Operational
Etrieve ? Operational
Web Conferencing, Telephone, and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Zoom Zoom Phone Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Zoom Chat Operational
T&I Support Center ? Operational
Misc. Operational
90 days ago
99.98 % uptime
Today
Misc. ? Operational
90 days ago
99.98 % uptime
Today
Campus Cable TV service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Banner Scheduled Upgrade June 10-12 Jun 10, 17:00 - Jun 13, 08:00 EDT
From Friday, June 10 at 5:00 pm through Sunday, June 12, Banner and Banner Self-Service will be unavailable as Davidson T&I performs scheduled upgrades. Banner will be online and available by 8:00 am on Monday, June 13. More information: https://support.ti.davidson.edu/hc/en-us/articles/5013145667351-Banner-Spring-2022-Updates-
Posted on May 18, 09:14 EDT
AV Technicians in Select Classroom July 5-8 Jul 5, 08:00 - Jul 9, 00:00 EDT
Audiovisual technician contractors will be in Chambers and Wall for classroom system checks on July 5-8. Affected classrooms are noted in EMS. For questions about this maintenance period, email ti@davidson.edu.
Posted on May 26, 09:39 EDT
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022
Resolved - This incident has been resolved.
May 26, 07:58 EDT
Monitoring - T&I is monitoring an upgrade installation on Davidson Domains that may impact the performance of sites hosted through this service. To report an issue with your Davidson Domains site, please email ti@davidson.edu.
May 25, 16:41 EDT
May 25, 2022
Completed - The scheduled maintenance has been completed.
May 25, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 20:00 EDT
Scheduled - On Wednesday, May 25 from 8:00 - 9:00 pm, Davidson T&I will perform scheduled maintenance to the Banner Financial Aid modules. Banner Self-Service will remain available during the update.
May 24, 16:54 EDT
Resolved - This incident has been resolved.
May 25, 14:58 EDT
Monitoring - Emails from Etrieve Email Capture are currently going through, although some issues with the Administrator module persist. We are monitoring to ensure that this feature continues functioning.
May 25, 12:06 EDT
Investigating - The Etrieve Email Capture feature is currently unavailable. T&I is investigating this issue, and will provide updates when available.
May 25, 11:05 EDT
Completed - The scheduled maintenance has been completed.
May 25, 09:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 09:00 EDT
Scheduled - On Wednesday, May 25 from 9:00 - 9:30 am, T&I will be performing system maintenance related to the Microsoft Local Administrator Password Solution (LAPS) Implementation Project. No interruption of service is expected.
May 25, 08:43 EDT
May 24, 2022
Completed - The scheduled maintenance has been completed.
May 24, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 17:01 EDT
Scheduled - On Tuesday, May 24 from 5:00 - 6:00 pm T&I will be updating the functionality of the Etrieve Email Capture feature. Any emails sent to Etrieve Content during this time will be delayed.
May 11, 10:06 EDT
Completed - The scheduled maintenance has been completed.
May 24, 10:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 09:30 EDT
Scheduled - On Tuesday, May 24 from 9:30 - 10:30 am, T&I will be updating Davidson’s Safe Colleges training account to use Single Sign-on. Users may experience brief outages of the Safe Colleges site (https://davidson-nc.safecolleges.com) during this maintenance period.
May 18, 09:35 EDT
May 23, 2022
Completed - The scheduled maintenance has been completed.
May 23, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 EDT
Scheduled - On Monday, May 23 from 9:00 - 10:00 pm, T&I will be upgrading VPN appliances. No user impact is expected.
May 11, 10:03 EDT
Completed - The scheduled maintenance has been completed.
May 23, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 EDT
Scheduled - On Monday, May 23 from 8:00 - 9:00 pm, T&I will be upgrading network firewall protections. As part of this maintenance, users across campus will experience brief intermittent internet, network, and WiFi outages during this time period.
May 11, 10:02 EDT
Completed - The scheduled maintenance has been completed.
May 23, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 14:00 EDT
Scheduled - On Monday, May 23 from 2:00 - 4:00 pm, T&I will be performing maintenance on network equipment in Patterson Court and the Belk Arena. During this time Patterson Court buildings will experience brief, rolling WiFi outages of approximately 10 minutes each. The Belk Arena WiFi will experience an approximately 30-minute outage during this time.
May 11, 09:59 EDT
Completed - The scheduled maintenance has been completed.
May 23, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 09:00 EDT
Scheduled - On Monday, May 23 from 9:00 - 10:00 am, Davidson T&I will be performing maintenance on the DavidsonGaming network. After this time period, any devices connected to the DavidsonGaming network will be disconnected from the network, and will need to be rebooted to reconnect to DavidsonGaming.
May 17, 15:49 EDT
Completed - The scheduled maintenance has been completed.
May 23, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 09:00 EDT
Scheduled - On Monday, May 23 from 9:00 - 10:00 am, Davidson T&I will be performing required infrastructure maintenance. No user impact is expected. If you experience any issues accessing services hosted through webapps.davidson.edu during this maintenance period, please contact ti@davidson.edu.
Apr 26, 16:59 EDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 01:00 EDT
Scheduled - On Monday, May 23 from 1:00 - 6:00 am, T&I will be updating Moodle. No user impact is expected during this maintenance period.
May 18, 09:40 EDT
May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:00 EDT
Scheduled - On Sunday, May 22 from 6:00 - 7:00 am, T&I will be performing routine configuration maintenance to the application firewall for select applications. During this time users may not be able to log on to the following applications:

Catsched
Community
Banner Employee Dashboard
Banner Single Sign-on
DegreeWorks
Banner 8 Self Service

May 11, 10:09 EDT
May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Postmortem - Read details
May 19, 15:54 EDT
Resolved - This incident has been resolved.
May 19, 15:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 15:50 EDT
Investigating - Some users are getting a 404 error when trying to access Banner Admin Forms (banner.davidson.edu). We are investigating this issue.
May 19, 15:04 EDT
Completed - The scheduled maintenance has been completed.
May 19, 13:44 EDT
Scheduled - On Wednesday, January 5 from 9:30 am - 12:00 pm, Davidson T&I will perform a scheduled update to Azure Active Directory Connect. No user impact is expected.
Dec 8, 16:15 EST
May 18, 2022

No incidents reported.

May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 22:00 EDT
Scheduled - Banner Admin Forms will be unavailable this evening (Tuesday, May 17, 2022) between 10pm and 11pm as T&I staff perform system maintenance. This work will not impact Banner Self Service nor will it impact DegreeWorks.
May 17, 15:39 EDT
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.