Update - We are continuing to investigate this issue.
Oct 24, 17:04 EDT
Investigating - We are currently investigating this issue.
Oct 24, 13:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 24, 13:56 EDT
Investigating - The Video Control Server Expressway, which allows users off campus to use Jabber without VPN is down. T&I is aware of this outage and working with the manufacturer of the product to restore service. We expect this service outage to last for multiple days. We will update with any progress made.
Oct 24, 13:55 EDT
Resolved -
T&I staff have implemented a temporary repair to the affected infrastructure system, restoring normal operations at this time.
Please contact T&I at (704) 894-2900, https://ti.davidson.edu, or ti@davidson.edu if you are experiencing any further problems with network access or IT services.
Nov 15, 07:16 EST
Investigating -
T&I has received reports that some administrative users are unable to log into their workstations this morning.
We are investigating a hardware failure in one of our infrastructure backbone systems that may be impacting normal service. We will have a further update posted by 8:00am this morning.
Nov 15, 07:08 EST
Resolved -
This incident was resolved by a restart of the application server during our Wednesday morning maintenance window.
Nov 14, 07:00 EST
Identified -
Submission of jobs to PawPrint via email is currently unavailable. Jobs submitted by email still appear on the release station screen, but fail to print. Other PawPrint methods (personal computer, faculty/staff computers, lab/classroom computers) are still working normally
T&I staff are working to restore normal service, but we do not expect service to be restored before at least the morning of Wednesday, Nov. 14, as we will be performing maintenance on the affected application during our early morning maintenance period.
Nov 13, 16:40 EST