T&I System Status Updates
Update - Microsoft has made significant progress in resolving the issues contributing to the interruption in email services over the past two days. We will continue to monitor this incident as we work toward full resolution. All emails are expected to be delivered as expected.
May 11, 16:09 EDT
Monitoring - In addition to delayed email delivery, users may not be able to open specific URL links within emails. The links include content within; but not limited to, YouTube, Google Docs, Yahoo, and Facebook.

We will continued to monitor the issue as Microsoft works toward resolution.
May 10, 11:44 EDT
Identified - Some legitimate email messages may be delayed because of an issue with our Microsoft Exchange Online email platform. Microsoft has identified the root cause of the issue and is working toward resolution.
May 10, 07:31 EDT
Investigating - We are currently investigating an issue with Jabber phone not working on Macs. It appears that it is still working correctly on Windows machines.
May 3, 17:15 EDT
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Degraded Performance
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
DegreeWorks Operational
Kuali Build ? Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Partial Outage
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
PawPrint Operational
Misc. Operational
90 days ago
99.39 % uptime
Today
Misc. ? Operational
90 days ago
99.39 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Kuali Build routine maintenance May 16, 08:00-12:00 EDT
Kuali Build will be performing a routine maintenance update and will be unavailable on Sunday, May 16th, from 8:00 AM EDT to 12:00 PM EDT. Please contact T&I with any questions or concerns.
Posted on May 14, 14:30 EDT
Network switch upgrades May 19, 17:30-19:00 EDT
Internet outages of less than 5 minutes throughout the campus when network switches are upgraded.

If you experience an outage of more than 30 minutes, please call T&I at 704-894-2900 to report it (if after hours, please choose Option 2 and leave a message to notify our on-call staff).
Posted on May 12, 13:10 EDT
Network switch upgrades May 20, 10:00-16:00 EDT
Internal network outages of up to 20 minutes impacting the following buildings: All of Patterson Court including Spencer Weinstein and Summit Outpost, Belk, Irwin, Vail, Akers, Richardson, Chidsey, Tomlinson (public safety offices as well), Duke, Sentelle, Little, Watts, Steam plant, Houston (RLO offices), Davis, Knox, Baseball pressbox, Sparrow's nest (building services' office), Field Hockey pressbox
Posted on May 12, 13:35 EDT
Network switch upgrades May 21, 10:00-16:00 EDT
Internal network outages of up to 20 minutes impacting the following buildings: Baker, Physical Plant (shops, main office, grounds shops, and McMillan), Chiller plant, Union, Most of Martin Court (Jamieson, Ryburn, MCB, Armfield, Hart, Flowe), Richardson Stadium, All of Jackson Court including Hamilton, Baseball clubhouse and pressbox, Soccer fieldhouse and pressbox
Posted on May 12, 13:40 EDT
Network switch upgrades May 22, 10:00-18:00 EDT
Internal network outages of up to 20 minutes impacting the following buildings: Smith, Glasgow, Library, Student Health, Elm, Sloan, Dana, Chambers basement, Chambers floors 1-3, Wall, Watson, Preyer, Phi, Eum, Visual Arts, Carolina Inn, WDAV, T&I Main, Jackson, and Depot, Hub, Harding, Hood, Cunningham, President's residence, Julia Johnston, Bookstore, Eco House, Nancy Blackwell, Grey, Oak, Carnegie Guest House
Posted on May 12, 13:45 EDT
Network switch upgrades May 25, 17:30-18:30 EDT
Internet outage for up to 30 minutes impacting the following: Phone calls can not be made to or received from off-campus, Belk arena WiFi unavailable, VPN unavailable
Posted on May 12, 13:46 EDT
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021

No incidents reported.

May 12, 2021

No incidents reported.

May 11, 2021

Unresolved incident: Email Service Interruption.

May 10, 2021
May 9, 2021
Completed - The scheduled maintenance has been completed.
May 9, 19:28 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 7, 17:26 EDT
Scheduled - Kuali Build will be performing a routine maintenance update and will be unavailable on Sunday, May 16th, from 8:00 AM EDT to 12:00 PM EDT. Please contact T&I with any questions or concerns.
May 6, 12:18 EDT
May 8, 2021

No incidents reported.

May 7, 2021
Resolved - This incident has been resolved.
May 7, 07:32 EDT
Monitoring - We have had no more reports of problems and those that were unable to view Zoom cloud recordings are now able to view them again.
May 6, 14:47 EDT
Investigating - When this issue occurs, users receive the following error message: "The media could not be loaded, either because the server or network failed or because the format is not supported." We have been able to reproduce the issue in T&I and are working on troubleshooting.
May 6, 13:09 EDT
May 6, 2021
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

Unresolved incident: Jabber Phone not working on Mac.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.