T&I System Status Updates
Identified - Some users are experiencing sync issues with Microsoft Outlook when using the new Outlook interface on Apple Mac OS computers. To revert to legacy Outlook, navigate to the menu bar at the top of the app, click on Outlook and then uncheck New Outlook.

This message will be updated as new information becomes available.

Oct 25, 2022 - 16:43 EDT
Investigating - T&I has been informed that some users are experiencing "Sync Errors" within their Microsoft Outlook clients on their computers. T&I is investigating the issue.
Oct 25, 2022 - 16:17 EDT
Network & Internet Access Operational
Internet Service ? Operational
Wired Network Operational
VPN Operational
Wireless: eduroam Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wireless: Belk_Arena_Fan ? Operational
Wireless: DavidsonGaming ? Operational
Airplay Operational
Authentication Under Maintenance
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Under Maintenance
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
90 days ago
99.97 % uptime
Today
Moodle Operational
Virtual Computer Labs ? Operational
90 days ago
100.0 % uptime
Today
Respondus Lockdown Browser Operational
Warpwire ? Operational
CatSched ? Operational
LinkedIn Learning ? Operational
Classroom Help Buttons Operational
JupyterHub ? Operational
90 days ago
99.72 % uptime
Today
Enterprise Applications Degraded Performance
Banner Operational
Etrieve ? Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft 365 Degraded Performance
DegreeWorks Operational
Kuali Build ? Operational
SSAFER (Omnilert) Operational
PawPrint Operational
Submittable ? Operational
WebTree ? Operational
Davidson Websites Operational
90 days ago
99.99 % uptime
Today
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
data.davidson.edu Operational
employment.davidson.edu Operational
90 days ago
100.0 % uptime
Today
webapps.davidson.edu ? Operational
course-schedule.davidson.edu Operational
90 days ago
99.97 % uptime
Today
Storage & Collaboration Operational
90 days ago
100.0 % uptime
Today
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Smartsheet Sheets Operational
Smartsheet Sign in via Microsoft Azure AD Operational
Etrieve ? Operational
Smartsheet ? Operational
Power BI ? Operational
Qualtrics ? Operational
G Suite for Education ? Operational
90 days ago
100.0 % uptime
Today
Web Conferencing, Telephone, and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Zoom Zoom Phone Operational
Zoom Calling (Inbound/Outbound) Operational
Zoom SMS/MMS (Inbound/Outbound) Operational
Zoom Devices (Softphones/Deskphones) Operational
Zoom Zoom Chat Operational
Misc. Operational
90 days ago
100.0 % uptime
Today
Misc. ? Operational
90 days ago
100.0 % uptime
Today
Campus Cable TV service ? Operational
Vimeo Operational
T&I Support Center ? Operational
Technology Administration Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Notice: VPN Upgrade Nov 29, 2022 09:30-10:30 EST
On Tuesday, November 29 at 9:30 am, T&I will be upgrading the VPN. After this time, users will experience a slight delay before connection the next time they access the VPN while the update downloads and is installed.
Posted on Nov 16, 2022 - 11:22 EST
Scheduled Maintenance Notice: EMS Dec 20, 2022 09:00-11:00 EST
On Monday, December 20 from 9:00 - 11:00 am, Davidson T&I will perform a scheduled update to the Event Management System (EMS). During this time, the EMS desktop and web applications will not be available. If you experience any issues accessing EMS after this time period, please email ti@davidson.edu.
Posted on Nov 16, 2022 - 11:13 EST
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Nov 28, 2022

No incidents reported today.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022
Completed - The scheduled maintenance has been completed.
Nov 18, 17:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 EST
Scheduled - Beginning Wednesday, November 16 at 9:00 am through Friday, November 18 at 5:00 pm, Davidson T&I will be performing maintenance on our virtual server architecture. No impact to individual servers or servers is expected.
Oct 18, 15:09 EDT
Nov 17, 2022
Completed - The scheduled maintenance has been completed.
Nov 17, 08:00 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 15, 15:12 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 EST
Scheduled - DegreeWorks will be unavailable from Tuesday, November 15 through Wednesday, November 16 for required system maintenance and upgrades. DegreeWorks will resume availability on Thursday, November 17 at 8:00 am.
Aug 31, 13:46 EDT
Nov 16, 2022
Resolved - The issue that caused users to not be able to utilize JupyterHub has been resolved.
Nov 16, 09:31 EST
Identified - We have identified the issue and are implementing a fix.
Nov 16, 08:49 EST
Investigating - T&I has been made aware of issues with users logging into JupyterHub notebooks and we are investigating.
Nov 16, 08:39 EST
Nov 15, 2022
Postmortem - Read details
Nov 15, 13:39 EST
Resolved - This incident has been resolved.
Nov 15, 13:38 EST
Monitoring - The vendor has implemented a fix and users are once again able to log into Moodle. T&I will continue to monitor Moodle throughout the day.
Nov 15, 10:07 EST
Identified - The vendor has identified the underlying issue that is disrupting Moodle services and is actively working on a resolution.
Nov 15, 09:58 EST
Investigating - T&I has received reports of users experiencing errors while attempting to log into Moodle. T&I is investigating.
Nov 15, 08:51 EST
Nov 14, 2022

No incidents reported.