T&I System Status Updates
Minor Service Outage
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Partial Outage
PawPrint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Wildcat Sync Maintenance Nov 27, 08:00-09:00 EST
T&I is transitioning the WildcatSync sign-in experience. The change is expected to take place on Wednesday, November 27 at 8AM. Users may experience downtime during the maintenance window. This change will provide users the same modern sign-in experience you currently have with Office 365 (outlook.davidson.edu), reducing the number of prompts and interruptions you experience while signing into Davidson applications.
Posted on Nov 20, 11:02 EST
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Campus Duo Enrollment
Fetching
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019
Resolved - Our cable TV vendor has continued to troubleshoot and have identified the specific failed components impacting cable service in Ryburn. We estimate repairs will be completed before the end of the day today, Friday, November 15.
Nov 15, 12:12 EST
Identified - Davidson's cable TV technician performed additional testing on Thursday and determined a fiber optic cable that supports the television signal to the building had failed. Our contractor will undertake work on Friday, Nov. 15 to replace the fiber cable. We will provide additional updates on Friday.
Nov 14, 19:59 EST
Update - Our cable vendor technician visited Ryburn this afternoon and requires additional tools/material to resolve the problem. The technician is scheduled to return to Ryburn on Thursday morning to continue repair efforts.
Nov 13, 17:54 EST
Investigating - RLO has informed us that cable TV service is out in Ryburn. There have been no reported outages in any other buildings. Our cable provider has been contacted and a technician has been dispatched. We will provide updates as soon as they become available.
Nov 13, 15:42 EST
Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 05:00 EST
Scheduled - Server Maintenance to install new Sophos versions.
Nov 6, 12:04 EST
Nov 13, 2019
Completed - The scheduled maintenance has been completed.
Nov 13, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 00:00 EST
Scheduled - T&I is transitioning the WildcatSync sign-in experience. The change is expected to take place on Wednesday, November 12 at 12AM. Users may experience downtime during the maintenance window. This change will provide users the same modern sign-in experience you currently have with Office 365 (outlook.davidson.edu), reducing the number of prompts and interruptions you experience while signing into Davidson applications.
Nov 12, 00:00 EST
Nov 12, 2019
Completed - The scheduled maintenance has been completed.
Nov 12, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 04:01 EST
Scheduled - eThink Education, our Moodle LMS host, has identified a serious security flaw in the software that connect Moodle to Davidson’s single sign-on (SSO) service. In order to patch this flaw, eThink will update our Moodle instance Tuesday, November 12th between 4 and 6AM. Only minimal site downtime is expected, after which Moodle should continue to operate normally.
Nov 11, 10:25 EST
Nov 11, 2019
Resolved - Banner Self-Service performance returned to normal at approximately 7:30am. Our team has continued to monitor performance and has not received further reports of system problems.

We have adjusted system performance and resources in an effort to prevent these problems from recurring, and continues to research this morning's issues.
Nov 11, 12:47 EST
Investigating - We have received several reports of individuals having difficulty logging into Banner Self-Service this morning. These reports include intermittently receiving error reports that the site is unavailable, though it is often then available when tried again. The site is receiving a high level of traffic due to spring semester add/drop period.

Our team is investigating these reports and will update this page with more information as we have it.
Nov 11, 07:28 EST
Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 EST
Scheduled - Server Maintenance to install new Sophos versions.
Nov 6, 12:03 EST
Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Resolved - The Banner Forms issue is now resolved. Please contact T&I if you experience any issues.
Nov 7, 13:41 EST
Investigating - We are currently investigating an issue accessing Banner forms. We will communicate updates as they become available.
Nov 7, 13:05 EST
Nov 6, 2019
Completed - The scheduled maintenance has been completed.
Nov 6, 11:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:30 EST
Scheduled - Configuration Manager, our Windows management system, will receive a routine upgrade on Wednesday, November 6, between 8:30 and 11am. Software Center may be unavailable for installing apps during parts of this time.
Oct 31, 08:25 EDT
Resolved - The Davidson College website, www.davidson.edu, was unavailable between 8:48am and 8:57am. The site is currently available. We are continuing to work with our vendor to understand the root cause for the outage.
Nov 6, 08:59 EST