T&I System Status Updates
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
DegreeWorks Operational
Kuali Build ? Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
PawPrint Operational
Misc. Operational
90 days ago
99.97 % uptime
Today
Misc. ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Nov 23, 2020

No incidents reported today.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020
Unable to upload documents to OnBase
Resolved - This incident has been resolved.
Nov 18, 13:07 EST
Investigating - We are aware of an investigating an issue that is preventing the upload of documents into OnBase.
Nov 18, 11:48 EST
Nov 17, 2020
Apogee Stream2 (Cable TV application) Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 00:00 EST
Scheduled - Apogee will be performing maintenance on their Stream2 application during this maintenance window. Regular cable TV service will not be impacted by this change.
Nov 11, 09:54 EST
Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020
Print Server Issue
Resolved - The print server is functioning normally again and printing on-campus has resumed. Please contact UST with any additional issues.
Nov 13, 09:02 EST
Identified - We have identified an issue with the server that facilitate printing through PawPrint. The server is being rebooted. It will not be possible to print until the server comes back online.
Nov 13, 08:48 EST
Nov 12, 2020
Performance issues with Mac computers
Resolved - This incident has been resolved.
Nov 12, 19:11 EST
Monitoring - The affected parts of Apple's infrastructure seem to be coming back online. T&I staffers are seeing improvements in the performance of their college-issued Mac computers. We will continue to monitor until 6 PM EST before declaring this incident resolved.
Nov 12, 16:51 EST
Identified - Although Apple has yet to issue a statement or provide a root cause, based on what we are seeing on Apple's status page and elsewhere, we are confident that the issue resides with Apple's infrastructure. We are continuing to monitor their infrastructure for signs of improvement.
Nov 12, 16:39 EST
Investigating - T&I is aware of (and experiencing) extremely slow performance on Mac OS devices. While the cause of this issue remains unknown, it appears that many organizations (both corporate and higher ed) are encountering the same problem. We are investigating the issue to try and determine the root cause.
Nov 12, 16:03 EST
Nov 11, 2020
Power BI Report Server Upgrade
Completed - The scheduled maintenance has been completed.
Nov 11, 18:10 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 18:00 EST
Scheduled - T&I will upgrade data.davidson.edu to the latest version of Power BI Report Server at 6:00 PM on Wednesday, November 11th. There may be a brief outage of data.davidson services lasting no more than 5-10 minutes. This latest release of Power BI Report Server includes several updates to functionality and user experience for report authors and end users. For more details on specific enhancements in this release, you can read the following feature summary from Microsoft: https://powerbi.microsoft.com/en-us/blog/power-bi-report-server-october-2020-feature-summary/
Nov 11, 10:21 EST
Nov 10, 2020
Virtual Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 10:00 EST
Scheduled - We are performing maintenance on our Internal virtual server infrastructure. The maintenance is only being performed on one host which has been placed in "maintenance mode". No virtual machines are running on this host.
Nov 10, 09:25 EST
Nov 9, 2020
Network Switch Failure in Watson Basement
Resolved - Engineers replaced the failed equipment. The Watson basement network is fully operational.
Nov 9, 16:05 EST
Monitoring - The failed switch in Watson basement has been replaced. T&I will continue to monitor the performance of the switch. Please report any network connectivity issues to UST.
Nov 9, 13:31 EST
Identified - One of the network switches that provides connectivity in the basement of Watson has failed and is being replaced. There are only a limited number of devices that use this switch, but some users may notice disruptions.
Nov 9, 12:37 EST
Virtual Server Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 12:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 10:30 EST
Scheduled - We are performing maintenance on our Internal virtual server infrastructure. The maintenance is only being performed on one host which has been placed in "maintenance mode". No virtual machines are running on this host.
Nov 9, 10:26 EST
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