Identified - Some users are experiencing sync issues with Microsoft Outlook when using the new Outlook interface on Apple Mac OS computers. To revert to legacy Outlook, navigate to the menu bar at the top of the app, click on Outlook and then uncheck New Outlook.
This message will be updated as new information becomes available.
Oct 25, 2022 - 16:43 EDT
Investigating - T&I has been informed that some users are experiencing "Sync Errors" within their Microsoft Outlook clients on their computers. T&I is investigating the issue.
Oct 25, 2022 - 16:17 EDT
Network & Internet Access
Operational
Internet Service
?
Operational
Wired Network
Operational
VPN
Operational
Wireless: eduroam
Operational
Wireless: DavidsonDevice
Operational
Wireless: DavidsonGuest
Operational
Wireless: Belk_Arena_Fan
?
Operational
Wireless: DavidsonGaming
?
Operational
Airplay
Operational
Authentication
Under Maintenance
Single Sign-On
Operational
Duo Security Core Authentication Service
?
Operational
Duo Security Push Delivery
Under Maintenance
Duo Security Phone Call Delivery
Operational
Teaching & Learning Platforms
Operational
90 days ago
99.97
% uptime
Today
Moodle
Operational
Virtual Computer Labs
?
Operational
90 days ago
100.0
% uptime
Today
Respondus Lockdown Browser
Operational
Warpwire
?
Operational
CatSched
?
Operational
LinkedIn Learning
?
Operational
Classroom Help Buttons
Operational
JupyterHub
?
Operational
90 days ago
99.72
% uptime
Today
Enterprise Applications
Degraded Performance
Banner
Operational
Etrieve
?
Operational
Blackbaud CRM
Operational
PageUp
Operational
EMS
?
Operational
Microsoft 365
Degraded Performance
DegreeWorks
Operational
Kuali Build
?
Operational
SSAFER (Omnilert)
Operational
PawPrint
Operational
Submittable
?
Operational
WebTree
?
Operational
Davidson Websites
Operational
90 days ago
99.99
% uptime
Today
davidson.edu
Operational
domains.davidson.edu
Operational
inside.davidson.edu
Operational
DNS Nameservers
Operational
data.davidson.edu
Operational
employment.davidson.edu
Operational
90 days ago
100.0
% uptime
Today
webapps.davidson.edu
?
Operational
course-schedule.davidson.edu
Operational
90 days ago
99.97
% uptime
Today
Storage & Collaboration
Operational
90 days ago
100.0
% uptime
Today
Dropbox
Operational
On-Campus File Servers
?
Operational
CrashPlan
Operational
Google Docs
Operational
Google Apps Drive
Operational
Google Apps Sheets
Operational
Smartsheet Sheets
Operational
Smartsheet Sign in via Microsoft Azure AD
Operational
Etrieve
?
Operational
Smartsheet
?
Operational
Power BI
?
Operational
Qualtrics
?
Operational
G Suite for Education
?
Operational
90 days ago
100.0
% uptime
Today
Web Conferencing, Telephone, and Chat
Operational
Zoom Zoom Meetings
Operational
Zoom Telephone Services
Operational
Zoom Zoom Video Webinars
Operational
Slack Messaging
Operational
Slack Login/SSO
Operational
Zoom Zoom Phone
Operational
Zoom Calling (Inbound/Outbound)
Operational
Zoom SMS/MMS (Inbound/Outbound)
Operational
Zoom Devices (Softphones/Deskphones)
Operational
Zoom Zoom Chat
Operational
Misc.
Operational
90 days ago
100.0
% uptime
Today
Misc.
?
Operational
90 days ago
100.0
% uptime
Today
Campus Cable TV service
?
Operational
Vimeo
Operational
T&I Support Center
?
Operational
Technology Administration
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
On Tuesday, November 29 at 9:30 am, T&I will be upgrading the VPN. After this time, users will experience a slight delay before connection the next time they access the VPN while the update downloads and is installed. Posted on
Nov 16, 2022 - 11:22 EST
On Monday, December 20 from 9:00 - 11:00 am, Davidson T&I will perform a scheduled update to the Event Management System (EMS). During this time, the EMS desktop and web applications will not be available. If you experience any issues accessing EMS after this time period, please email ti@davidson.edu. Posted on
Nov 16, 2022 - 11:13 EST
Completed -
The scheduled maintenance has been completed.
Nov 18, 17:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 EST
Scheduled -
Beginning Wednesday, November 16 at 9:00 am through Friday, November 18 at 5:00 pm, Davidson T&I will be performing maintenance on our virtual server architecture. No impact to individual servers or servers is expected.
Oct 18, 15:09 EDT
Completed -
The scheduled maintenance has been completed.
Nov 17, 08:00 EST
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 15, 15:12 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 EST
Scheduled -
DegreeWorks will be unavailable from Tuesday, November 15 through Wednesday, November 16 for required system maintenance and upgrades. DegreeWorks will resume availability on Thursday, November 17 at 8:00 am.
Aug 31, 13:46 EDT
Resolved -
This incident has been resolved.
Nov 15, 13:38 EST
Monitoring -
The vendor has implemented a fix and users are once again able to log into Moodle. T&I will continue to monitor Moodle throughout the day.
Nov 15, 10:07 EST
Identified -
The vendor has identified the underlying issue that is disrupting Moodle services and is actively working on a resolution.
Nov 15, 09:58 EST
Investigating -
T&I has received reports of users experiencing errors while attempting to log into Moodle. T&I is investigating.
Nov 15, 08:51 EST