T&I System Status Updates
Identified - T&I is aware of some intermittent network service interruptions affecting the Dana science building. On July 1, a water leak in the building damaged network equipment in the basement of Dana. T&I has replaced some failed equipment, but other equipment and cabling is intermittently failing and require more significant repair. As these failures occur there maybe occasional loss of building network services or wireless network access in some portions of the building.
Jul 7, 12:52 EDT
Investigating - The vectorworks application is unavailable at this time. T&I is looking into the issue and will update progress here.
May 20, 16:57 EDT
Investigating - We are currently investigating an issue with Jabber phone not working on Macs. It appears that it is still working correctly on Windows machines.
May 3, 17:15 EDT
Network & Internet Access Degraded Performance
Internet Service ? Operational
Wireless: eduroam Degraded Performance
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Degraded Performance
Wireless: DavidsonGuest Degraded Performance
Wired Network Degraded Performance
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
DegreeWorks Operational
Kuali Build ? Operational
Davidson Websites Major Outage
davidson.edu Major Outage
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
PawPrint Operational
Misc. Operational
90 days ago
75.66 % uptime
Today
Misc. ? Operational
90 days ago
75.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Moodle Upgrade Jul 27, 18:00 - Jul 28, 00:00 EDT
Moodle will be unavailable from 6 PM to 12 AM as we perform a planned upgrade from 3.9.3 to 3.11.1. We don't expect this upgrade to noticeably impact users.
Posted on Jun 1, 13:40 EDT
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 05:00 EDT
Scheduled - T&I Advisory

On Friday, 7/23/2021 T&I will upgrade components within the DegreeWorks application environment. During this time the DegreeWorks application will be unavailable.
Jul 22, 15:23 EDT
Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021
Completed - The scheduled maintenance has been completed.
Jul 20, 16:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 13:00 EDT
Scheduled - The Inter-Library Loan System (Illiad) will be unavailable between 1pm and 4pm on Tuesday, 7/20/2021.
Jul 20, 11:27 EDT
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Completed - The scheduled maintenance has been completed.
Jul 16, 09:44 EDT
Update - T&I is continuing to monitor a critical security vulnerability affecting some Microsoft printing services. T&I will be limiting PawPrint service availability to business hours until a security update is available from Microsoft.
Jul 6, 08:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:02 EDT
Scheduled - PawPrint print services will be disabled through the holiday weekend, effective 5pm on Friday, July 2. Service will be restored on the morning of Tuesday, July 6.

This maintenance window is out of an abundance of precaution to mitigate a significant security risk impacting Windows print servers for which Microsoft has not yet released a security patch. After internal discussion, T&I believes it is prudent to disable printing services through the weekend while the college is closed.
Jul 2, 16:28 EDT
Jul 15, 2021

No incidents reported.

Jul 14, 2021
Resolved - This incident has been resolved.
Jul 14, 16:16 EDT
Identified - We continue to work through a plan to mitigate the technical issue identified as the root cause for this interruption in service. These websites will remain offline until the mitigation work is complete.
Jun 15, 13:31 EDT
Investigating - The following websites are currently offline as we work to mitigate a technical issue:

-bio.davidson.edu (sub-sites)
-lifeislinear.davidson.edu
-marchmathness.davidson.edu
-fifafoefun.davidson.edu
-chm.davidson.edu
Jun 14, 12:56 EDT
Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.