T&I System Status Updates
Monitoring - Based on low usage and based on security best practices, T&I has decided to discontinue off campus Jabber use without VPN. If you use Jabber remotely, but are not using VPN, you can install VPN by following our guide. Please note that to install VPN, you must be enrolled in Duo. If the discontinuance of this service affects you, please contact T&I at ti@davidson.edu or 704-894-2900 so we can ensure you can still use Jabber remotely.
Nov 28, 15:52 EST
Update - We are continuing to investigate this issue.
Oct 24, 17:04 EDT
Investigating - We are currently investigating this issue.
Oct 24, 13:56 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 24, 13:56 EDT
Investigating - The Video Control Server Expressway, which allows users off campus to use Jabber without VPN is down. T&I is aware of this outage and working with the manufacturer of the product to restore service. We expect this service outage to last for multiple days. We will update with any progress made.
Oct 24, 13:55 EDT
Network & Internet Access Operational
Internet Service   ? Operational
Wireless: eduroam   Operational
Wireless: DavidsonSecure   Operational
Wireless: DavidsonDevice   Operational
Wireless: DavidsonGuest   Operational
Wired Network   Operational
VPN   Operational
Authentication Operational
Single Sign-On   Operational
Duo Security Core Authentication Service   ? Operational
Duo Security Push Delivery   Operational
Duo Security Phone Call Delivery   Operational
Teaching & Learning Platforms Operational
Moodle   Operational
Vimeo Uploads   Operational
Vimeo Player   Operational
Echo360   Operational
Email   Operational
Enterprise Applications Operational
Banner   Operational
OnBase   Operational
Blackbaud CRM   Operational
PageUp   Operational
EMS   ? Operational
Davidson Websites Operational
davidson.edu   Operational
domains.davidson.edu   Operational
inside.davidson.edu   Operational
DNS Nameservers   Operational
Storage & Collaboration Operational
Dropbox   Operational
On-Campus File Servers   ? Operational
CrashPlan   Operational
Google Apps Docs   Operational
Google Apps Drive   Operational
Google Apps Sheets   Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings   Operational
Zoom Telephone Services   Operational
Zoom Zoom Video Webinars   Operational
Slack Messaging   Operational
Slack Login/SSO   Operational
Google Apps Hangouts   Operational
Phone System   Operational
T&I Support Center   ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1   Operational
AWS s3-us-east-2   Operational
AWS ec2-us-east-2   Operational
AWS cloudfront   Operational
Campus Cable TV service   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance will be performed on the network in residence halls. This maintenance includes installing security and functionality patches. Rolling outages will occur throughout the afternoon. Each building should only expect up to a half hour outage. The outage will include wifi, phones, wired network, card readers, vending, etc. This window will not include the basement and sub-basement of Belk hall or the Duke building.
Posted on Dec 11, 08:44 EST
Maintenance will be performed on the campus network to install security and functionality patches. Each building will experience up to two different outages. One outage will happen in the early morning for all buildings for 20 minutes and the other, if necessary, will roll to different buildings throughout the day and will take between 15 and 30 minutes. Residence halls should only experience the morning outage. The outages will include wifi, wired network, phones, fax machines, card readers, etc. Priority will be given to Belk, Baker, and Sloan to have them completed before 10am.
Posted on Dec 11, 09:26 EST
Campus Internet Bandwidth - Inbound ?
Fetching
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Dec 14, 2018

No incidents reported today.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018
Resolved - Scheduled maintenance was completed and service restored at approximately 8:50pm.
Dec 5, 20:55 EST
Update - We are continuing to work on a fix for this issue.
Dec 5, 20:39 EST
Identified - Banner Self-Service and Banner administrative forms are unavailable due to scheduled system maintenance.
Dec 5, 20:38 EST
Update - The outage appears to be affecting Banner 9 administrative forms along with Banner Self-Service. T&I is investigating.
Dec 5, 20:29 EST
Investigating - Banner Self-Service (bannerweb.davidson.edu) is currently experiencing an outage. T&I staff are investigating at this time.
Dec 5, 20:22 EST
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.