T&I System Status Updates
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 12:31 EDT
Scheduled - T&I is updating our Single-Sign On (SSO) technology. There will be no service interruption for those users who are already logged in via SSO. If you experience any issues with logging in after multiple attempts, please contact the T&I Service Desk at ti@davidson.edu or by calling 704-894-2900.
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Authentication Under Maintenance
Single Sign-On Under Maintenance
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Davidson Websites Operational
davidson.edu Operational
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Connected Wireless Devices ?
Fetching
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Apr 17, 2019
Completed - This morning's Banner maintenance has been completed.
Apr 17, 06:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 06:00 EDT
Scheduled - T&I will be performing maintenance on Banner database servers on the mornings of Apr 16 and Apr 17. There may be brief interruptions in service during this time frame from 6 AM to 7 AM.
Apr 10, 10:21 EDT
Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 17:00 EDT
Scheduled - Davidson College Technology & Innovation (T&I) is going to be applying important upgrades to Banner and Banner Self-Service the weekend of April 12 to 14. The system will not be available for portions of this period of time.

The system will be fully available again by opening of business on Monday, April 15.

NOTE: Maintenance has concluded on Banner Self-Service, as of approximately 9:30pm on Friday, April 12. Banner Self-Service will be available throughout the weekend for employees requiring access to W-2 documentation ahead of income tax filing deadlines.

Please contact the T&I Support Center at ti@davidson.edu or at 704-894-2900 if you have any questions or concerns regarding this maintenance window.
Apr 10, 13:37 EDT
Completed - The scheduled Banner maintenance for this morning has been completed.
Apr 16, 06:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:01 EDT
Scheduled - T&I will be performing maintenance on Banner database servers on the mornings of Apr 16 and Apr 17. There may be brief interruptions in service during this time frame from 6 AM to 7 AM.
Apr 10, 10:19 EDT
Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Resolved - The issue has been resolved. T&I is working with consultants to prevent the issue from reoccurring.
Apr 10, 08:35 EDT
Monitoring - We have confirmed that services are restored and working as expected. T&I staff are continuing to investigate the root cause of the outage.
Apr 9, 12:54 EDT
Identified - We believe the outage has been traced to a failure in a redundant network device. We are now operating on our backup device and continuing to investigate.
Apr 9, 12:23 EDT
Investigating - Campus network and Internet service is currently unavailable for many users, beginning at approximately 12pm. T&I staff are working to diagnose the problem and restore services. We will post further outages as we have them.
Apr 9, 12:10 EDT
Apr 8, 2019

No incidents reported.

Apr 7, 2019

No incidents reported.

Apr 6, 2019

No incidents reported.

Apr 5, 2019

No incidents reported.

Apr 4, 2019
Completed - The scheduled maintenance has been completed.
Apr 4, 10:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 09:00 EDT
Scheduled - T&I will be patching the Configuration Manager. Windows computers may be unable to use Software Center while it is down (brief downtime in this window).
Apr 2, 08:43 EDT
Completed - The scheduled maintenance has been completed.
Apr 4, 10:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 08:01 EDT
Scheduled - T&I will be upgrading Jamf Pro. Mac users will be unable to use Self-Service while the upgrade is in progress. This will not be a brief outage.
Apr 2, 08:46 EDT