T&I System Status Updates
Identified - We continue to work through a plan to mitigate the technical issue identified as the root cause for this interruption in service. These websites will remain offline until the mitigation work is complete.
Jun 15, 13:31 EDT
Investigating - The following websites are currently offline as we work to mitigate a technical issue:

-bio.davidson.edu (sub-sites)
-lifeislinear.davidson.edu
-marchmathness.davidson.edu
-fifafoefun.davidson.edu
-chm.davidson.edu
Jun 14, 12:56 EDT
Investigating - The vectorworks application is unavailable at this time. T&I is looking into the issue and will update progress here.
May 20, 16:57 EDT
Investigating - We are currently investigating an issue with Jabber phone not working on Macs. It appears that it is still working correctly on Windows machines.
May 3, 17:15 EDT
Network & Internet Access Operational
Internet Service ? Operational
Wireless: eduroam Operational
Wireless: DavidsonSecure Operational
Wireless: DavidsonDevice Operational
Wireless: DavidsonGuest Operational
Wired Network Operational
VPN Operational
Belk_Arena_Fan ? Operational
Authentication Operational
Single Sign-On Operational
Duo Security Core Authentication Service ? Operational
Duo Security Push Delivery Operational
Duo Security Phone Call Delivery Operational
Teaching & Learning Platforms Operational
Moodle Operational
Vimeo Uploads Operational
Vimeo Player Operational
Echo360 Operational
Email Operational
Enterprise Applications Operational
Banner Operational
OnBase Operational
Blackbaud CRM Operational
PageUp Operational
EMS ? Operational
Microsoft Office 365 Operational
DegreeWorks Operational
Kuali Build ? Operational
Davidson Websites Major Outage
davidson.edu Major Outage
domains.davidson.edu Operational
inside.davidson.edu Operational
DNS Nameservers Operational
Storage & Collaboration Operational
Dropbox Operational
On-Campus File Servers ? Operational
CrashPlan Operational
Google Apps Docs Operational
Google Apps Drive Operational
Google Apps Sheets Operational
Web Conferencing and Chat Operational
Zoom Zoom Meetings Operational
Zoom Telephone Services Operational
Zoom Zoom Video Webinars Operational
Slack Messaging Operational
Slack Login/SSO Operational
Google Apps Hangouts Operational
Phone System Operational
T&I Support Center ? Operational
Misc. Cloud Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-east-2 Operational
AWS ec2-us-east-2 Operational
AWS cloudfront Operational
Campus Cable TV service ? Operational
PawPrint Operational
Misc. Partial Outage
90 days ago
83.76 % uptime
Today
Misc. ? Partial Outage
90 days ago
83.76 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Moodle Upgrade Jul 27, 18:00 - Jul 28, 00:00 EDT
Moodle will be unavailable from 6 PM to 12 AM as we perform a planned upgrade from 3.9.3 to 3.11.1. We don't expect this upgrade to noticeably impact users.
Posted on Jun 1, 13:40 EDT
Laptop Kiosk Utilization ?
Fetching
Office 365 Email - Messages Delivered ?
Fetching
Office 365 Email - Spam Filtered ?
Fetching
Past Incidents
Jun 20, 2021

No incidents reported today.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - This incident has been resolved.
Jun 17, 11:03 EDT
Identified - The switch is being replaced, network access should be back by 11:30am today (Thursday, 6/17).
Jun 17, 09:32 EDT
Investigating - Network access is down in Watson basement. This affects some building controls, the new User Success space and one office.
Jun 17, 09:02 EDT
Jun 16, 2021
Completed - The scheduled maintenance has been completed.
Jun 16, 19:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 17:16 EDT
Scheduled - On Wednesday, June 16th beginning at 5:30 PM the firewall systems on campus will be upgraded. Users and devices will experience a series of outages of approximately 1 minute each between 5:30 and 7:30 PM with the possibility of longer outages during this window. All data communication on campus and to off-campus services will be impacted. Desk telephones, emergency phones, alarm telephone lines, and faxes should continue to operate normally. Alarm panels may indicate network trouble but will continue to function.
Jun 16, 16:59 EDT
Jun 15, 2021

Unresolved incident: Academic Websites Offline.

Jun 14, 2021
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Completed - The scheduled maintenance has been completed.
Jun 11, 13:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 12:36 EDT
Scheduled - T&I will make a change to the Banner, BannerWeb, and DegreeWorks environment today between 12:45pm and 1:15pm. There is no outage expected; however, users currently using these systems may experience timeout messages and additional login / DUO prompts. The work will be completed by 1:15pm and no other interruptions are planned.
Jun 11, 12:33 EDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.