The issue has been identified and a fix is being implemented.
Posted 23 days ago. Oct 24, 2018 - 13:56 EDT
The Video Control Server Expressway, which allows users off campus to use Jabber without VPN is down. T&I is aware of this outage and working with the manufacturer of the product to restore service. We expect this service outage to last for multiple days. We will update with any progress made.