Banner Admin not working in Chrome

Incident Report for Davidson College

Resolved

This incident has been resolved.

Posted Jan 23, 2023 - 19:24 EST

Investigating

After the Banner update on Friday evening, users are reporting errors when using the Chrome browser. Error messages include: "User not authenticated" and "User BANPROXY not authorized...". Please use Firefox if you have problems with Chrome, as we work on resolving this issue.

Posted Jan 23, 2023 - 08:20 EST

This incident affected: Enterprise Applications (Banner).